Outlook 2016 cached mode global address book not updating

Posted by / 15-Jul-2017 04:20

Outlook 2016 cached mode global address book not updating

The mailbox databases are currently active on E15MB2.Get-Mailbox Database -status | select name,mounted,mountedonserver Name : Mailbox Database 1 Mounted : True Mounted On Server : E15MB2.exchange2013Name : Mailbox Database 2 Mounted : True Mounted On Server : E15MB2.exchange2013Get-Mailbox Database -status | select name,mounted,mountedonserver Name : Mailbox Database 1 Mounted : True Mounted On Server : E15MB1.exchange2013Name : Mailbox Database 2 Mounted : True Mounted On Server : E15MB3.exchange2013However the mailbox user is no longer able to connect to E15MB2 and access their mailbox.At the moment each of the servers is configured with their own name as the internal host name for Outlook Anywhere, which is the default.

netstat -ano | findstr ":80" TCP 192.168.0.1967 192.168.0.1 ESTABLISHED 2272 TCP 192.168.0.1968 192.168.0.1 ESTABLISHED 2272 TCP 192.168.0.1979 192.168.0.1 ESTABLISHED 2272 TCP 192.168.0.1980 192.168.0.1 ESTABLISHED 2272 So to test high availability I shut down E15MB2 while observing the Outlook connection status dialog.Resolve-Dns Name mail.exchange2013Name Type TTL Section IPAddress ---- ---- --- ------- --------- mail.exchange2013A 3600 Answer 192.168.0.187 mail.exchange2013A 3600 Answer 192.168.0.188 The change made with Set-Outlook Anywhere is not instantaneous.It takes about 15 minutes for the Client Access server to update with the new configuration.netstat -ano | findstr ":80" TCP 192.168.0.1010 192.168.0.1 ESTABLISHED 2272 TCP 192.168.0.1011 192.168.0.1 ESTABLISHED 2272 TCP 192.168.0.1012 192.168.0.1 ESTABLISHED 2272 TCP 192.168.0.1013 192.168.0.1 ESTABLISHED 2272 So there you have it, a basic demonstration of Exchange 2013 Client Access server high availability.In upcoming articles we'll look further at load balancing options for Exchange 2013 CAS, as well as how to configure the external hostname and the SSL options for Outlook Anywhere.

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Note that when configuring the Internal Host Name you also need to set the Internal Clients Require SSL option as well.

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